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Refund & Cancellation Policy

Last updated: 25 June 2026

This policy covers employer job-post credits purchased on Skilyo, operated by Hridtech Private Limited. Candidate use of Skilyo is free, so this policy applies to paid credits only.

1. What you are buying

Job-post credits are a digital product. One credit lets you publish one job post. Credits are added to your account immediately after a successful payment via Razorpay.

2. Refunds on unused credits

If you change your mind, you may request a refund for unused credits within 7 days of purchase. We will refund the value of the unused credits, less any non-recoverable payment-gateway fees, to your original payment method.

3. Used credits

Once a credit has been used to publish a job post, that credit is non-refundable, because the service has been delivered.

4. How to request a refund

Email sanket@hridtech.com from your account email with the subject "Refund request", including your account email and the approximate purchase date. We will confirm and process eligible refunds.

5. Processing time

Approved refunds are issued to your original payment method and typically appear within 5–7 business days, depending on your bank or card provider.

6. Cancellation

There is no subscription to cancel — credits are one-off purchases. You can stop buying credits at any time and close your account whenever you like.

7. Problems & disputes

If a payment was charged but credits were not added, or you were charged in error, contact us right away at sanket@hridtech.com and we will make it right.